Office Hours

Monday - Friday (8:30 am to 5:00 pm)

Contact

(904) 823-2238

Toll Free: (888) 960-2959

Fax: (904) 823-2249

4455 Avenue A, Suite 101

St. Augustine, Florida 32095

Vote-By-Mail

Frequently Asked Questions 

  • How can I request a vote-by-mail ballot?

    • Online
    • By phone
    • In writing
    • In-person at the Supervisor of Elections Office
  • May I request a vote-by-mail ballot for someone else?

    Yes. 


    You may request a vote-by-mail ballot be mailed to anyone in your immediate family or anyone for whom you are a legal guardian. Any request for a voter must include the voter's name, date of birth, address, Florida Driver License or Florida ID card or last 4 of Social Security number, and where the ballot is to be mailed. 


    The requestor must also provide their name, date of birth, Florida Driver License or Florida ID card or last 4 of Social Security number, address, relationship to the voter, and signature (written requests only). 


    Please note that if a ballot is being sent to an address that is not on file with our office, only the voter may make the request and it MUST contain the voter’s signature. 

  • May I designate someone to pick up a mail ballot for me?

    You can designate, in writing, someone to pick up your vote-by-mail ballot from our office. Your written request must include your name, residential address, mailing address (if any), date of birth, signature and election for which you are requesting a vote-by-mail ballot. The designee must show their photo identification and may pick up ballots for no more than two non-family members.  


    English Affidavit

    Spanish Affidavit


    If your vote-by-mail ballot is picked up during early voting or on Election Day, you or your designee must complete the Vote-by-Mail Ballot Delivery Affidavit to affirm that you have an emergency that keeps you from being able to go to your assigned polling place to vote. If the affidavit is completed by your designee, they must also submit the Affidavit to Pick-Up Vote-by Mail Ballot for a Voter. 


    English

    Spanish

  • Do I have to submit a vote-by-mail ballot request for every election?

    Under Florida Law, vote-by-mail requests are valid through the end of the calendar year of the next regularly scheduled general election.

  • I recently moved and put a forwarding order on my mail. Will I receive my vote-by-mail ballot?

    No, mail ballots cannot be forwarded or held by the post office. If you have moved, it is your responsibility to contact our office so your ballot is sent to the correct address.

  • May I vote-by-mail before Election Day?

    Yes, in fact, you may return your completed vote-by-mail ballot the same day you receive it. We encourage you to request a vote-by-mail ballot as soon as possible. Vote-by-mail ballots are mailed about a month before Election Day. 

  • Will my vote still count if I forgot to put the secrecy sleeve in the mail ballot envelope?

    Yes. The secrecy sleeve is included in the packet as an option for you to use.

  • I am uncomfortable with mailing my ballot with my signature showing on the outside. Is there anything I can do about this?

    You can put your signed envelope inside another envelope address to our office and mark on the outside of the second envelope “vote-by-mail ballot enclosed.” 


    Beginning the day you receive your vote-by-mail ballot, you may deliver it in person to the Supervisor of Elections Office during regular business hours until Election Day at 7 PM.  

  • On the vote-by-mail envelope, there is a place for email, home telephone, and mobile telephone. Do I have to complete that to have my ballot count?

    No, the only information that the voter must provide is their signature. 


    The other information is optional but gives our office a way to reach the voter if there is a signature issue with their ballot. 

  • I have the power of attorney for my mother, can I sign the mail ballot envelope on her behalf?

    No, it is illegal to sign for someone else, no exceptions. 


    All mail ballots must be signed by the voter, even if it is with their mark. 

  • I forgot to sign my mail ballot envelope! Can I fix that?

    Yes. 


    If you returned your mail ballot but forgot to sign the envelope, or if the signature has been flagged for review, your ballot may not count unless you complete and return the Vote-by-Mail Ballot Cure Affidavit form with a copy of identification no later than 5 PM two days after the election. 


    Please follow the instructions carefully as failure to follow the instructions may cause your ballot not to count. Voters who have a signature issue are notified by mail, email, and telephone, based on the information provided to our office by the voter. 


    Vote-by-Mail Ballot Cure Affidavit

  • Will a vote-by-mail ballot be counted if it is postmarked on Election Day?

    No, a vote-by-mail ballot is only counted if it is received in the Supervisor of Elections Office by 7 PM on Election Day.  

  • It’s getting close to Election Day and I want to make sure my ballot is received on time, what can I do?

    You can drop off your ballot to our office during office hours or at any early voting location during early voting hours. You can also vote in-person at any early voting location or at your assigned polling location on Election Day. 

  • Does having a vote-by-mail ballot prevent me from voting in person?

    No. You may surrender your mail ballot and vote in-person during early voting or on Election Day. Each person may receive up to three ballots per election but may only cast one of those ballots.  

  • Can I bring my vote-by-mail ballot to my precinct on Election Day?

    Yes, but you will be asked to surrender it and vote in person.  Vote-by-mail ballots turned in at the polls on Election Day will not count. 


    Voted vote-by-mail ballots may only turned in at the Supervisor of Elections Office on Election Day before 7 PM.   

  • How do I know the Supervisor of Elections Office received my voted vote-by-mail ballot?

    You can track the status of your vote-by-mail ballot on our website to see when your ballot was received by our office. 


    If there are any issues with your signature, it will alert you and provide a link to the Mail Ballot Signature Affidavit. 

  • Is my vote still secret if I vote-by-mail?

    Yes. 


    Recording your vote-by-mail ballot is a two-step process. Upon receiving your completed mail ballot envelope, we compare the signature on the outside of the envelope to the signature on your voter record. At that time, it is marked on your record that you have cast a ballot for the election and the unopened envelope with the ballot inside is stored in a secure room. 


    During canvassing, the ballots are separated from the envelopes and run through our high-speed counters to count the votes. The only identifying numbers on the ballot are the style of ballot and your precinct number. 

  • Are vote-by-mail ballots only counted if the election is close?

    No, vote-by-mail ballots are the first ballots tabulated. Florida law allows for the canvassing of vote-by-mail ballots up to 22 days prior to Election Day. While the ballots are canvassed in the presence of the County Canvassing Board, the results are not released until 7 PM on Election Night. The first results posted at our website are the tabulated vote-by-mail and early voting results. 

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